Insecurities over Indian outsourcing | CNET News.com
A very good articel summarizing the recent events in the Indian BPO sphere. It talks about the main challenge of securing your data overseas and the politics of BPO in general. Worth a read.
posted by Mark Hill | 9:16 a.m.
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Phishing Attacks Using Social Networks
A link to a blog where students carried out a phishing experiment.
posted by Mark Hill | 9:08 a.m.
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posted by Mark Hill | 2:52 p.m.
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posted by Mark Hill | 9:11 a.m.
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May I See Your Voice, Please?
Speech recognition for credit and debit authorizations.
posted by Mark Hill | 8:21 a.m.
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Sourcingmag.com: Practical Advice & Case Studies on IT Outsourcing
An interesting idea. Will be interesting to see if off-shoring to a cruise ship in international waters will work.
posted by Mark Hill | 8:19 a.m.
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Techdirt:Shocker: Outsourcing Often Not So Good For Companies
A diiferent point of view.
posted by Mark Hill | 9:19 a.m.
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posted by Mark Hill | 8:59 a.m.
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posted by Mark Hill | 2:24 p.m.
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Big boys turn backs on offshoring | The Register
There are two sides to every story.
posted by Mark Hill | 1:00 p.m.
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Of cricket and offshoring | News.blog | CNET News.com
More politacal stability is good for business.
posted by Mark Hill | 8:32 a.m.
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posted by Mark Hill | 10:23 a.m.
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Techdirt:Microsoft Abandoning Passwords For A Different Obsolete Security Mechanism?
Seems there is divided views on whether two-factor authentication will actually do anything other than slow the fraudsters down for a few months.
posted by Mark Hill | 10:01 a.m.
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British banks to provide extra Web security | CNET News.com
Sounds like an extra device to be carried around by people. The challenge will be if a separate devise is required for each bank or credit card that you carry. There needs to be a central clearing centre to issue these authentication devices so they can be used for multiple accounts and FI's.
posted by Mark Hill | 9:56 a.m.
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Credit card data theft could grow in scale | News.blog | CNET News.com
More data theft that could impact customers.
posted by Mark Hill | 9:53 a.m.
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posted by Mark Hill | 12:45 p.m.
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Mitigating identity theft | Perspectives | CNET News.com
The US Congress is looking into way to reduce this but do not have a high probability of success. There are also links to recent cases involving LexisNexis, ChoicePoint, etc.
posted by Mark Hill | 8:37 a.m.
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India acts on call centre fraud | The Register
An interesting article where Forrester intially thought this would cut India's offshore business by 30%. Forrester is now considering reducing that number as this story has received little mainstream media coverage. This likely reinforces the idea that fraud takes place everywhere; North America certainly does not have an exclusive on this.
posted by Mark Hill | 8:35 a.m.
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It's official: ChoicePoint, LexisNexis rooted many times The Register
It appears that trying to cover something up generates negative publicity (lol). At what point do you disclose a security breach? Would full disclosure negatively impact your company's goodwill?
posted by Mark Hill | 8:24 a.m.
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The New York Times > Technology > LexisNexis Says Data Breach May Affect 310,000 People
The NYT story abouth the LexisNexis data theft. What kind of PR headaches will this company face when the send out notices. BTW, they originally announce only 3,000 names and related personal data were compromised.
Is there a tipping point when the number of people affected, requires a massive PR spin? Or is the bar just raised so that the only "news" will be when the next data theft is bigger.
posted by Mark Hill | 9:47 a.m.
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InfoWorld: Tufts warns 106,000 alums, donors of security breach: April 12, 2005: By : SECURITY
More data stolen and many people to be notified by database owner; Tufts University. With the increasing volume of this type of news, will the average consumer become immune or complacent regarding ID theft?
posted by Mark Hill | 9:43 a.m.
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Senator Floats Heftier Bill on Data Theft
See related story on LexisNexis data theft that may have effected 300,000 customers.
posted by Mark Hill | 9:39 a.m.
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The end of India's offshore dominance? | Perspectives | CNET News.com
Another writer at CNET offers a simialr perspective on outsourcing in India.
posted by Mark Hill | 9:18 a.m.
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Will China dominate outsourcing's future? | Newsmakers | CNET News.com
An interesting article.
posted by Mark Hill | 9:17 a.m.
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This is a blog about fraud and outsourcing in the financial services industry.
posted by Mark Hill | 9:08 a.m.
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